Privacy Policy

Studio Lumaé (a trade name of Estrella Concepts S.L.) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have regarding your personal data.
This Policy applies to all visitors to our website(s), clients, prospects, and individuals who interact with our services or communication channels.

1. Introduction

We may update this policy from time to time. The date at the top reflects the latest revision.

12. Changes to This Policy

Studio Lumé – Privacy Policy

Studio Lumaé Trade name of Estrella Concepts S.L. Registered in Spain with CIF: B75650119 Registered Office: Cometa II 20c, 03710, Calpe, Spain
For any privacy-related inquiries, please contact us at: Email: hola@studiolumae.com

2. Who We Are

Personal Data: Information relating to an identified or identifiable individual.
Processing: Any operation performed on personal data (collection, storage, use, etc.).
Controller: Studio Lumaé, who determines the purpose and means of processing personal data.
Processor: A third party processing data on behalf of Studio Lumaé.
Cookies: Small text files stored on your device to enhance user experience.

3. Definitions

We may send relevant updates, promotions, or content.
You have the right to opt out at any time via: - The unsubscribe link in emails, or - Emailing us directly.

8. Marketing Communication

We do not retain personal data longer than necessary.

Inquiry / contact form data - Up to 12 months after last contact
Client project and invoice data - Minimum 6 years (legal obligation)
Photography & video project files - 6 months unless otherwise agreed

9. Data Retention

You have the right to: - Access your personal data - Request correction of inaccurate data - Request deletion of data in certain cases - Object to processing based on Legitimate Interest - Restrict or limit processing - Receive a copy of your data (portability)
To exercise these rights, contact us via email.

10. Your Rights

We use cookies to: - Enable website functionality (required cookies) - Analyze site usage (analytics cookies) - Improve marketing relevance (advertising cookies)
Because no cookie consent banner is currently implemented, we rely on Legitimate Interest for analytics and marketing cookies.
You may opt out at any time by adjusting your browser settings to block or delete cookies.
We recommend implementing a cookie banner to ensure full transparency and control for users.

7. Cookies and Tracking

We may collect the following categories of data:
Identity & Contact Data: Name, email address, phone number, address.
Usage Data: IP address, browser type, device type, pages visited.
Marketing Interaction Data: Responses to forms, campaigns, and email interactions.
Project Data: Visual and media content related to projects (e.g., photography/video sessions).
We collect data when you: - Visit or interact with our website. - Contact us via message, form, phone, or email. - Enter into a contract with us. - Engage with us on social media.

4. Personal Data We Collect

5. Why We Process Your Data

We use third-party providers that may process data inside or outside the EU/EEA, including:
Google Analytics / Google Ads
Meta (Facebook & Instagram)
TikTok Ads
LinkedIn Ads
Typeform (forms & submissions)
Where data is transferred outside the EU/EEA, we rely on: - Standard Contractual Clauses (SCCs), and/or - Provider compliance with GDPR equivalent frameworks.

6. Use of Tools and Data Transfers

If you believe your data has not been handled correctly, contact us first. You may also file a complaint with the Spanish Data Protection Authority (AEPD): https://www.aepd.es

11. Complaints

- To provide and deliver our services (Performance of a Contract)
- To communicate about projects, planning, and proposals (Legitimate Interest / Contract)
- To maintain business records and invoicing (Legal Obligation / Contract)
- To analyze website usage and improve experience (Legitimate Interest)
- To send marketing and promotional communication (Consent or Legitimate Interest (see Section 8))

For questions or requests related to this Privacy Policy:
Studio Lumaé Email: hola@studiolumae.com Registered Office: Cometa II 20c, 03710, Calpe, Spain

Version: 10-11-2025